The Role: Exciting Presales Representative role with a company within the crypto/blockchain space. This is a full-time remote role within APAC. Key Responsibilities:
Guide customers through onboarding, focusing on API integrations and technical product understanding
Act as a technical liaison, explaining algorithms and ensuring product alignment with customer needs
Monitor customer usage, drive adoption, and mitigate churn through strategic engagement
Requirements:
Degree in IT or related field, or equivalent technical experience
Experience in technical support, customer success, or account management, ideally in SaaS
Relevant experience/knowledge within the blockchain/Web3 space
EA Personnel No R21102147 BeathChapman Pte Ltd Licence No 16S8112
Interested parties please apply directly or send a copy of your CV to matthias.sim@ethosbc.com.